How Do I....
Obtain Repeat Prescriptions?

If your doctor wishes you to have a repeat prescription you will be issued with a form which has tear-off slip attached. If you lose this slip, you may fill out a repeat prescription request form which is available at reception. (Sorry, but we cannot accept telephone requests.) Return your slips to the surgery either by hand or by post at least two working days before you require the prescription. These can then be collected from the surgery during normal working hours. You do not need to see the doctor for repeat prescriptions unless specifically asked to do so.

Requests are carefully assessed by the doctors, who may ask you to book an appointment if they feel that it is time to review your medication. You can also arrange with a local pharmacy to have your prescription delivered and collected from the surgery. Ask your pharmacist for more details about this service.

A system of pharmacy-managed repeats may be helpful for those patients who are eligible. Click here for details

How Do I....
Obtain A Sick Note?

The regulations on sick pay are as follows:

• On the first day that you are ill and incapable of work, you should inform your employer.

• If you are still incapable of work after the third day, you will need to obtain a self-certification form, available from the surgery, your employer or DSS Office. A self-certified sick note covers your absence from work for the first seven days of your sickness (including bank holidays and weekends). If you think you may need to be off work for more than one week, please book a routine appointment at this time too, for about the day your self-certification will expire. If you recover and return to work, please telephone us as soon as you know this so we can offer your appointment to another patient.

• You are only entitled to an NHS Med 3 certificate (sick note) if the doctor concludes that you are sufficiently incapacitated by your symptoms: that will be a medical decision based on the facts. Sick notes will NOT be back-dated unless you have seen or spoken to a doctor in this practice who has advised you at an earlier date that one will be issued, or there is written evidence that a hospital doctor has advised you that you cannot work, but failed to issue you with an appropriate sick note at the time you were in hospital.